Thank you for choosing Makeup Your Mind MTL. Please carefully review the policies and let me know any questions or concerns you may have.

BOOKING/DEPOSIT/PAYMENT:

To secure a date, a booking fee is required. The booking fee is determined by the total of your services. This fee is non-refundable but is accounted for in your total balance. The remaining balance will be due on or before the day of the event - no exceptions. The person responsible for the payment is the person booking the appointment. Accepted forms of payment include: cash and e-transfer.

• E-transfers can be made to the following email:

  makeupyourmindmtl@gmail.com

• Please use the following security question and answer: 

  Question: service

  Password: makeup (or " nails " for nail services)

CANCELLATIONS

Cancellations must be made in written format at least 48 hours prior to the date of service or you will be responsible for the full amount agreed upon. Booking fee’s are non-refundable.

If a partial cancellation is made for group reservations, a cancellation fee will be due per person cancelled.

DELAYS

In event of delays, I am not responsible to stay past the time agreed upon. A late fee may be put in place if the allotted time is exceeded due to client delays. After 15 minutes late, the appointment is cancelled.

In event delays on the artists end, it is the responsibility of the artist to ensure the job is completed on time.

LOCATION REQUIREMENTS

A “work space” is necessary for mobile appointments. A counter or table for set up, along with a chair for the makeup recipient is asked for. Ample lighting is important, ideally natural. If no natural lighting is available, an outlet for lighting is necessary. Please have counters/tables cleared prior to set up time, to use your appointment time efficiently.

TIMING

Makeup applications can take between 45 minutes to 1 hour, unless discussed otherwise.

LIABILITY

All brushes, tools, and makeup products are clean/sanitized. Any skin conditions or sensitivities should be reported when booking - prior to application. This includes allergies, such as latex, as most lash glues contain it. Extremely sensitive clients may prefer to use their own skincare and/or cosmetics to prevent complications.

INABILITY TO PERFORM

In the event that the contracted artist is unable to do the services agreed upon due to emergency, illness, or unexpected occurrence, a trusted substitute artist can be assigned and informed of the contractual arrangements. If for whatever reason a replacement is unavailable, a full refund of booking fee and/or final payment will be done in full if paid already.

By paying the booking fee, it is understood that

• The complete payment for the party agreed upon will be done on or before the service date

• The person booking is responsible for balances to be payed.

• All policies listed will be complied with